Corona Virus Update

KNEPP WILDLAND SAFARIS AND CAMPING
CORONAVIRUS (COVID-19) STATEMENT

Last updated on July 24th 2020

Dear Guests,

We look forward to providing you with wildlife encounters and a chance to reconnect with nature after this gruelling time.

In order to remain open we have put a great deal of thought into how we can do so in the safest way possible and you can help us by following the guidelines below. Please take some time to read through this information so you know what to expect on arrival.

We look forward to seeing you soon.

Knepp Wildland Safaris and Camping Covid-19 Policy

We consider your safety our highest priority. Please understand that we are only able to provide only a stripped-back version of what we normally offer, but this will keep all our guests and staff safe.

Please let us know by email (safaris@knepp.co.uk) that you have read the policy below.

If you no longer feel you can visit us then please get in touch as soon as possible via email (safaris@knepp.co.uk) and we can discuss your booking.

Our Staff

Our hardworking team will conduct a thorough and regular cleaning regime. All staff must adhere to a checklist and sign for each clean.

There will be ongoing staff training to ensure clear understanding of every task undertaken.

All cleaning team members are given the correct protective clothing and training on how to use it correctly, as well as instructions on handwashing, protective clothing disposal and their own wellbeing.

Please note facilities will be temporarily closed during staff cleaning to allow distancing.

Cleaning standards are regularly checked by supervisors.

Welcome back to Knepp!

What you need to do:

On arrival at our car park, please observe social distancing with other guests. This may mean waiting in your car before getting out.

Please observe all signage and follow instructions about safely queuing. There will be designated queue markers outside the shop, all showers, toilets, washing-up areas, bins and for safaris. We will set up one-way systems where possible.

Use the sanitiser and/or soap provided to disinfect your hands before entering buildings or using any shared equipment (wheelbarrows etc).

Please don’t leave any unattended belongings in or around the campsite facilities as these will be disposed of by staff.

Please take everything home that you came with.

If you become unwell during your stay, please call us immediately on 01403 713230 or 07872 691075.

If you feel unwell, you must not enter any communal areas.

What we will do:

  • Regularly disinfect all touch points around the campsite, including but not limited to:
    • Sanitiser and hand soap dispensers
    • Electric Vehicle Charge Point
    • Door and window handles
    • Locks
    • Wheelbarrows
    • Fire buckets
    • Zips and latches
    • Card machine
    • Taps and shower handles
    • Loo flushes
    • Card machine
  • Regularly clean all showers, toilets and shared areas
  • Ventilate all buildings and accommodation where possible
  • Replace all hand towels with disposable paper towels
  • Replace our regular waste bins with larger ones that will be regularly emptied by staff

The Knepp Shop

We can no longer run the shop on an honesty system without staff present.

Instead, we will open daily from 9.30am to 6pm.

Following government guidance face coverings are mandatory in the shop.

We sell our organic, pasture-fed, Knepp Wild Range meat including sausages, steaks and burgers, plus homemade jams and chutneys, milk, eggs, cheese, artisan bread from The Hungry Guest in Petworth, local biscuits and gingerbread, Knepp Wildland honey, pasta and sauces, pizza dough and toppings, a range of soft drinks, organic chocolate, beer, wine and cider, toiletries and gifts.

We also sell seasoned, sustainable firewood, kindling and barbeque charcoal.

A maximum of one household will be allowed in the shop at any one time and we request contactless payment if possible.

Please find our Shop Hygiene Policy online here

Glamping at Knepp

Please feel free to make your way to your accommodation without checking in at reception. You can send us a text (07872 691075) or email (safaris@knepp.co.uk) to let us know you have arrived safely.

Campsite Map open_in_new

  • We will provide all bedding, towels, washing up liquid, compostable cleaning sponges, tissues, recyclable single-serve water cartons, lanterns, emergency torches, clicker lighters, candles, and a starter stash of firewood and kindling.
  • We will provide a sanitising station outside each glamping unit but please feel free to bring your own sanitiser too.
  • Duvet covers, pillowcases, sheets, mattress protectors and pillow protectors will be changed between guests and sent away for cleaning.
  • Bedding will be disinfected between guests
  • Blankets, sofa covers, washing-up liquid and sponges will be changed between guests and disinfected
  • Touchpoints, furniture, carpets and rugs will be disinfected between guests
  • Unless it is raining, we will leave your windows and doors open for ventilation

We regret to inform you that due to Government guidelines we are no longer able to offer the following facilities:

  • Indoor showers in the Go Down reception area (the outdoor Bath and Shower House is still available)
  • Go Down drying rack
  • Communal kettle, tea, coffee and milk in the reception area and Glamping Kitchen
  • Communal cooking and dining utensils and tea towels
  • Communal hot water bottles, books, guestbooks and magazines
  • Communal furniture in shared areas
  • Communal board games
  • Pizza oven

What you need to bring

Cookware, dinnerware, tea towels, torch, shampoo, conditioner and shower gel.

We also recommend bringing a cool box and storage box to keep food in your accommodation. We can refreeze your cool blocks at reception. Please note, food not kept in sealed containers may encourage mice, birds and squirrels into your accommodation.

Please cook on the fire pit provided at your accommodation whenever you can. You will have access to the communal fridge, oven and sinks in the glamping kitchen if you need them. We encourage guests to wear a mask in the kitchen.

You must eat by your accommodation with only members of your own household.

Please leave the all areas clean and tidy. Your help is greatly appreciated.

On departure

Unless it is raining, please leave all doors and windows of your accommodation open.

Camping at Knepp

Please feel free to make your way to the camping meadow without checking in at reception. You can send us a text (07872 691075) or email (safaris@knepp.co.uk) to let us know you have arrived safely.

Campsite Map open_in_new

We regret to inform you that due to Government guidelines we are no longer able to offer the following facilities:

  • Indoor showers in the Go Down reception area (the outdoor Bath House and campsite showers are still available)
  • Go Down drying rack
  • Pitch Up - communal eating area in the camping field
  • Communal kettle, tea, coffee and milk at reception
  • Communal books and magazines
  • Communal furniture in shared areas
  • Communal consumables (washing up liquid, shampoo, conditioner, shower gel)
  • Pizza oven

What you need to bring (in addition to camping gear)

Cookware, dinnerware, washing-up liquid, shampoo, conditioner, shower gel, cleaning sponges, tea towels, torch.

We also recommend bringing a cool box and storage box to keep food in your tent. Please cook on your fire pit. You must eat by your tent with just the members of your own household.

You will have access to the Pitch Up washing up sinks. Please leave the area clean and tidy.

Safaris

Following the government guidelines we were delighted to have re-opened the safaris on Saturday 4th July and start to provide you with some much needed nature therapy! We have read through all of the small print and, with a risk assessment and mitigation in place, we deem it safe to take out groups of ten people per guide on safely distanced walking safaris. Please read on for more detail.

In order to re-open we have put a great deal of thought into how we can do so in the safest way possible and you can help us by following the guidelines below. Please take some time to read through this information so you know what to expect on arrival.

Please arrive with plenty of time to spare as there will be longer queues for toilets etc. The safaris will be leaving on time so please don’t be late.

On arrival please walk straight to the Cow Barn where you will be met outside by your safari guide. Please don’t gather in path bottlenecks which prohibit others getting past you at a safe distance. The guides will be spaced out waiting for you.

All safaris will now be safely distanced walking safaris as the seating arrangements in the vehicles are not conducive to social distancing.

Each guide will only be able to take a strict maximum of ten people. Please note that all safaris will now have to be on foot: walking will be at a gentle pace for the duration of your booked safari (please refer to your original pre-visit email for this detail), with frequent stops for wildlife watching. You’ll need a moderate level of fitness and be able to cope with walking on uneven ground. The walk will be about 2 miles in total. If you had been booked on a vehicle safari and think that you will be unable to walk for this long, then it would be best to cancel your place and re-book for next year.

Our guides will regularly remind you of the 1m+ rule: please be respectful of your fellow safari-goers as it’s easy to forget the rule when gathering to watch a butterfly, piglet or enjoy a chat over your refreshments. We must all be responsible for keeping our distance from others. Please do not be afraid to ask others to give you more space.

For specialist safaris we have had to employ the help of additional guides so please be aware that you may not be with the guide you were hoping for, but we have done the best we can to match the skills of our wonderful ecologist guides to your safari type to help your safari still go ahead. Whoever your guide is on the day we are sure that you will have a great time.

Please make sure you dress for the weather and wear appropriate footwear. Flip flops and sandals will not be allowed. As we can’t convene indoors we ask that you watch watch this short film open_in_new in advance of your visit please, this will give you a good introduction to the project before going out on your safari.

We will be able to offer you delicious brownies, cheese swirls and organic drinks depending on your safari type. Vegan/GF options will be available to those that have booked them.

Please bring your own torches (for Dusk Safaris) and binoculars (if you have them).

Disposable gloves and masks will be provided for anyone that would like them, or please bring your own.

Thank you so much for your patience and understanding.

We look forward to welcoming you soon.

With all best wishes

The Knepp Team

we are good to go